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Simon Parkinson

Simon Parkinson
As Dot Group’s COO, Simon turns disparate technologies into coherent, customer-driven solutions, and his detailed understanding of a full enterprise architecture and its commercial context has allowed DOT Group to grow from its strong heritage in data management and move into analytics, storage and cognitive deployments. He studied at Hull University and spent 17 years at Debenhams, working in enterprise solution architecture, finance and business analysis, management accounting and relationship management. Simon has been with DOT Group since 2012 and enjoys seeking out new opportunities and technologies to drive commercial results for the DOT Group client base.
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Recent Posts

IBM Cloud Private for Data

Get your data ready for AI with IBM Could Private for Data  

At the Dot Group, we can’t stress enough about the importance of a robust information architecture in order to monetise your data. Artificial Intelligence enabled analytics can provide insights into customer behavior, business operations and offer a humongous opportunity for business to provide personalized/exceptional customer service, reduce the cost of operations and create offerings to beat competition. However, let’s not forget that AI and analytics are only as good the quality of your data.

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The Holistic Data Management Solution That’s Transforming Customer Care

Cognitive capabilities and hybrid cloud technology are playing an increasing part in how industries utilise their data. Discover how data management platforms are transforming customer care.

As customer expectations rise, so too is the awareness that companies need to meet rising expectations if they want to thrive in today’s marketplace. But while many businesses will admit to prioritising customer service, it can be difficult to make effective decisions in this area without the means of gathering and analysing the data needed to back them up.

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Why you should consider outsourcing your data protection officer (DPO)

Whether you’ve already got a DPO in place, or are still trying to find a candidate with suitable experience, an outsourced DPO-as-a-service is something many SMEs are turning to to fill gaps with parental leave or holiday cover, or in cases where organisations don’t require the services of a full-time professional. Let’s examine a couple of the key reasons people look at this option.

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Don’t be floored by GDPR’s Subject Access Requests

Subject Access Requests, or SARs, may not be new - they came in under the Data Protection Act in 1998 - but the recently enforced GDPR goes some distance further, cutting the time given to respond to requests, doing away with application fees and famously, hiking fines up to 4% of turnover or €20 million, whichever is higher.

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